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Restaurant Industry Summit Program

Welcome to our 5th Annual GHRA Restaurant Industry Summit! The Summit includes sizzling topics such as, Protecting Your Business, Promoting your business, and Tech Tools. 


Tuesday, September 20, 2016
 
Houston Food Bank
535 Portwall St | Houston, TX 77029

Agenda

11:00am - 11:45am       Registration/Lunch
                                           Wine Tasting, Demo & Networking 
11:45am - 12:30pm       Opening Remarks
                                           Jonathan Horowitz, GHRA President & 
                                           Legacy Restaurant Group CEO

                                           Keynote Speakers
                                           Kenneth Besserman, TRA General Counsel
                                           Mike Waterman, GHCVB
President
12:30pm - 1:25pm         Session I | Protecting Your Business
                                            Legal Issues, Regulations &
                                            Risk Management

1:25pm - 1:35pm            Break
1:35pm - 2:30pm            Session II | Promoting Your Business

                                            Public Relations, Marketing &
                                            Social Media

2:30pm - 2:40pm            Break
2:40pm - 3:35pm            Session III | Tech Tools
                                            Technology, Card processing / EMV,             

                                            Cyber Security & Online platforms
3:35pm - 3:45pm            Closing Remarks/ Door Prizes
3:45pm - 4:45pm            Social Hour



Restaurant Industry Summit Speakers 

Keynote Speaker

      Kenneth Besserman
      
General Counsel, Texas Restaurant Association
      
Mike Waterman
      
President, Greater Houston Convention and Visitors Bureau

Session I | Protecting Your Business Presented by Coca-Cola

Legal Issues, Regulations & Risk Management        
      Facilitator: Al Flores
      General Counsel, Gringo’s Mexican Kitchen & Jimmy Changas     


      Panelist
     
 Larry Goodman
      Mobile Food Units Program Supervisor,
      Houston Health Department Inspector    

      
Marc Gonzalez         
      Regional Asset Protection Manager, Whataburger
      David Jordan
      
Attorney, Littler Mendelson, P.C.

      
Jim Schulist
  
      Workforce Solutions Specialist, Schulist Interests, Inc.


Session II | Promoting Your Business Presented by Jake’s Finer Foods
Public Relations, Marketing & Social Media
      Facilitator: Jonathan Horowitz
      
Chief Executive Officer, Legacy Restaurant Group


      Panelist
      Fern Casio

      Marketing Manager, Brennan's of Houston
      Phaedra Cook
      
Longtime food writer who covers the
      Houston restaurant scene

      Rachel Lewis
      President, Hometown Social
      Kristen Booth
      Main StreetHub


Session III | Tech Tools Presented by Ben E. Keith
Technology, Card processing / EMV, Cyber Security &Online platforms   
      Facilitator: Ashley Rosenfeld

    A’ La Carte Foodservice Consulting Group

      Panelist
      Laura Gaudin

      Director of Product Management, Revention
      
Jason Love
      
Manager, Resurgen Security
      Ben Lipson
      
General Manager, Door Dash 
      
Mallika Reuben 
      
Vice-President, Dependable Payment Processing, INC. 

 KO_Greater_Houston.jpg



Speakers Biographies


Keynote Speakers
Kenneth Besserman
General Counsel, Texas Restaurant Association 
Kenneth Besserman has over 23 years of legal experience in state government and private practice. As General Counsel to the Texas Restaurant Association, Kenneth handles legal, regulatory, and government relations matters affecting the restaurant industry including employment law, tax law, administrative law, and health and safety issues. Prior to becoming General Counsel for the Texas Restaurant Association, Kenneth served as Assistant General Counsel with the Comptroller of Public Accounts and General Counsel Chief of Staff for Texas State Senator Rodney Ellis. During his legal career, Kenneth’s legal practice has focused on administrative law, legislative matters, state budget and fiscal issues, public finance, unclaimed property, and litigation. Kenneth began his legal career in Houston concentrating in insurance defense and commercial litigation.  Kenneth received a Bachelor of Arts from Tulane University in 1988; a Doctor of Jurisprudence from the University of Houston Law Center in 1991; and an LLM from the London School of Economics in 1995.
www.txrestaurant.org | This email address is being protected from spambots. You need JavaScript enabled to view it. | (512) 457-4100

Mike Waterman

President, Greater Houston Convention and Visitors Bureau
Mike Waterman, a hospitality veteran with more than 26 years in the industry, became executive vice president of Houston First Corp. and president of the GHCVB in May 2015. Waterman joined HFC from Marriott International, where he served as vice president of sales for the Southwest region overseeing 100 properties, including a grouping of Marriott hotels in Los Angeles' convention district known as L.A. Live. Waterman has held a series of executive positions with Marriott International over the last 14 years and has been promoted five times during that period. Prior to that, he held director positions with Marriott affiliated properties from Chicago to Baltimore since 1993.
www.visithoustontexas.com/ | (713)853-8100

Session I | Protecting Your Business
Legal Issues, Regulations & Risk Management
           
Al Flores
General Counsel, Gringo’s Mexican Kitchen & Jimmy Changas     

Al Flores met Joe Aguilar, Sr. when he was a judge in Baytown & he introduced me to Eugene Ybarra, who he worked for during the ‘90s. After serving as judge in Jan. 2013, Russell offered Mr. Flores a full time position as Corporate Counsel -Gringo’s Mexican Kitchen, Inc. Al serve’s as general and corporate counsel for various litigation, real estate and labor and employment related matters.  In addition, serve as compliance officer to ensure Municipal, State and Federal regulation compliance.
www.gringostexmex.com | http://freshmexfun.com/ | This email address is being protected from spambots. You need JavaScript enabled to view it.

Larry Goodman
Mobile Food Units Program Supervisor, Houston Health Department Inspector    
Larry A. Goodman is currently employed as a Supervisor in the Bureau of Consumer Health Services in the -Environmental Health Services Division of the Houston Health Department, where he has been employed for the last 26 years.  During this time, he has also served as a Retail Food Establishment Inspector, Retail Food Inspector Trainer, Vending Machine Inspector, State Summer Lunch Program Inspector, Meals on Wheels Inspector, Pre-opening/Specialized Inspections- Inspector, Hospitals & Institutions Inspector, Mobile Food Units Plans Reviewer and Inspector, City of Houston contracted inspector for the City of Spring Valley. 
www.houstontx.gov/health/Food/ | This email address is being protected from spambots. You need JavaScript enabled to view it. | (713) 376-0382

Marc Gonzalez         
Regional Asset Protection Manager, Whataburger
Marc Gonzalez, Regional Asset Protection Manager for Whataburger, has been in the security industry for more than 30 years. Marc is a graduate of the University of Houston Basic Peace Officer Certification Class #61. Prior to Whataburger, Marc worked in the Convenience Store Industry. Marc has been involved with setting up proactive programs to mitigate risk and liability at 24 hour locations. Marc was a member of Mayor Bill White’s Task Force on Convenience Store Security and Safety in 2007. Marc is a co-founder of the Houston Retail Security Council, which is a group of Loss Prevention professionals from the Restaurant industry, Convenience Stores, Dollar Stores, and many other 24 hour businesses. This group works together with Law Enforcement in case building and the sharing of Best Practices in Safety and Security.
www.whataburger.com/| This email address is being protected from spambots. You need JavaScript enabled to view it. | (210) 476-6000

David Jordan
Attorney, Littler Mendelson, P.C.
David B. Jordan focuses his practice on employment counseling and litigation, including all aspects of labor relations and employment law. He also handles disputes involving employment contracts, covenants not to compete, trade secrets and confidentiality agreements. In addition to representing employers in federal and state courts and before administrative agencies, David also regularly counsels clients on a variety of workplace issues. David is an active speaker on labor and employment law issues, appearing before trade organizations, human resource professionals and corporate legal departments. Most frequently, he works with clients in restaurant and hospitality industry. From 2000-2001, David served as a clerk for the Hon. Sven Erik Holmes of the United States District Court, Northern District of Oklahoma. Prior to practicing law, David spent approximately 10 years in the hospitality industry, building and managing a variety of restaurant concepts.
http://www.littler.com/ | This email address is being protected from spambots. You need JavaScript enabled to view it. | (713) 951-9400

Jim Schulist  
Workforce Solutions Specialist, Schulist Interests, Inc.
Jim Schulist is a Founding Partner of Schulist Interests, Inc., a Human Resource Consulting Company headquartered in Houston, Texas since 1993.  Jim’s Human Resource experience has been with two major Fortune 500 companies, Allstate Insurance Company and McDonald’s Corporation.  In 1979, Jim was recruited by McDonald’s as a Human Resource Supervisor for McDonald’s restaurants in Indiana, Kentucky and Michigan.  Jim became the Human Resources Manager for McDonald’s in Houston, Texas in 1982. His responsibility was to provide Human Resource expertise to both company owned and franchise owners of approximately 260 McDonald’s restaurants (16,000 employees) in the southern half of Texas.  The Mission of Schulist Interests is the creation of a respectful workplace through the establishment of sound HR policies, practices and procedures. Schulist Interests has provided clients with professional support in all areas of Human Resource management including Customized Employee Handbooks, Compliance with Federal and State Wage & Hour laws, Job Descriptions, Anti-Harassment Training and Employee Retention.  Jim provides employers with a "hands-on" approach to facing the challenges of managing an ever-changing workforce. 
www.schulist.com | This email address is being protected from spambots. You need JavaScript enabled to view it.. | 281-379-1706

Session II | Promoting Your Business
Public Relations, Marketing & Social Media

Jonathan Horowitz
Chief Executive Officer, Legacy Restaurant Group
Jonathan Horowitz is the Chief Executive Officer of Legacy Restaurants, which oversees the Original Ninfa’s on Navigation and Antone’s Famous Po’ Boys – two of Houston’s most iconic restaurant brands.  He was named Legacy’s CEO on Sept. 15, 2015. Horowitz began his career in the hospitality industry in 2005 when he joined Lasco Enterprises, the parent company of multiple concepts including The Tasting Room Wine Café, MAX’s Wine Dive, Boiler House Texas Grill & Wine Garden, Añejo Tex-Mex and Flow Juice Bar.  In 2011, Horowitz was named Lasco's Chief Brand Officer. Prior to entering the hospitality industry, Horowitz spent six years as an attorney in Houston. Born in the Northeast, he moved to Houston in 1990 to attend Rice University, where he earned a Bachelor of Arts in English, Political Science and Sociology and was a letterman on the golf team. He received his Juris Doctor in 1998 from South Texas College of Law in Houston.
ww.legacyrestaurants.com/| (832) 494-2670

Kristen Booth 
Main StreetHub
Kristin Booth leads Main Street Hub's local business outreach from Austin, TX. As Regional Development Representative she hosts educational workshops, both live and online, to help small businesses get more word-of-mouth and referrals on sites like Facebook, Twitter, Yelp, & Foursquare. Kristin brings a colorful background in event management, education, and leadership to her position. She began her career working as a regional manager for a national clothing retailer and was part of the travel team to launch new store locations in expanding markets. In addition, she worked for a private college developing events and educational programs that encouraged community involvement and brand awareness. Throughout her career, Kristin has been a thought-leader and has brought measureable success to the teams and companies she has worked with.
www.MainStreetHub.com | This email address is being protected from spambots. You need JavaScript enabled to view it. |(512) 592-4107 

Fern Casio
Marketing Manager, Brennan's of Houston
Fern Casio is the Marketing Manager at Brennan’s of Houston, where she manages special events, donations, community management, website management and reputation management. She graduated from the University of A&M-CC with a bachelor’s degree in Business Marketing. After graduation she moved to Houston and began working at Rives Carlsberg and continued her career with several other advertising agencies until 2010, when she jumped to the client-side and began working with the Brennan’s of Houston. When she’s not ideating on wacky ideas for the restaurant, you can find her binge watching NETFLIX shows, playing with her four adorable babies, and occasionally squeezing in a few minutes to enjoy a glass of wine with her husband (who is also in the business) …usually all at the same time.
www.brennanshouston.com/ | This email address is being protected from spambots. You need JavaScript enabled to view it. | (713) 522-9711

Phaedra Cook
Longtime food writer who covers the Houston restaurant scene
Phaedra Cook has been writing about restaurants and bars in Houston since 2011. She’s a regular contributor to My Table magazine and served as the lead restaurant critic at the Houston Press for almost two years. Her work includes award-winning investigative journalism, as well as news and analysis of business issues that are important to the industry. Her latest endeavor is Houston Food Finder, a new online publication that exclusively focuses on the city’s impressive culinary scene.
This email address is being protected from spambots. You need JavaScript enabled to view it. | (832) 314 - 4043

Rachel Lewis
President, Hometown Social
Rachel Lewis is President of Hometown Social, which provides customized strategic marketing, social media, advertising, branding and public relations services for restaurants in the Greater Houston area. A Houston native, Rachel helps her clients to grow their business organically by focusing on their respective communities and customers, all while remaining loyal to their brand. She currently services more than 30 restaurants in Greater Houston.
www.hometownsocial.net/ | This email address is being protected from spambots. You need JavaScript enabled to view it.| (713) 305-0419

Session III | Tech Tools
Technology, Card processing / EMV, Cyber Security & Online platforms  

Ashley Rosenfeld

Consultant, A’ La Carte Foodservice Consulting Group 
Ashley brings to A La Carte Foodservice Consulting Group her expertise in front of the house operations, staff selection and training, concept development, feasibility studies, financial planning and more. Ashley develops and implements operational structure by creating employee handbooks, training manuals and standard operating procedures. She aids restaurants in sourcing the best-fit purveyors for all functions of the restaurant. She consults on new business ventures, including market analysis; financial viability and business plan formulation. Ashley develops and implements operational structure by creating employee handbooks, training manuals and standard operating procedures. She aids restaurants in sourcing the best-fit purveyors for all functions of the restaurant. She consults on new business ventures, including market analysis; financial viability and business plan formulation.

www.alacarteconsultinggroup.com  | This email address is being protected from spambots. You need JavaScript enabled to view it. | (866) 293-0077

Laura Gaudin
Director of Product Management, Revention 
Laura Gaudin is the Director of Product Management at Revention, Inc. She has worked in the industry for over 20 years and has been with Revention since its inception in 2003. Originally from West Virginia, Laura made her move to Texas upon receiving her Bachelor’s degree from College of Charleston in South Carolina. Working in restaurants all through college sparked an interest and overall appreciation of the ins and outs of the restaurant business. Her experience with point of sale technology and her knowledge of the business has greatly impacted the evolution of Revention’s software.
www.reventio.ncom/ | This email address is being protected from spambots. You need JavaScript enabled to view it. | (877) 738-7444 


Jason Love
Manager, Resurgen Security
A 20-year veteran of the information technology industry, Jason Love serves as President of Resurgen Security, a firm focused on POS systems and PCI compliance for the restaurant and hospitality industry. Prior to founding the company, Jason served for eight years as Director of Information Technology for The Houstonian Hotel Club & Spa, where he managed their POS, club and hotel management systems. Previous experience includes stints with IBM/Tivoli, a large international telecommunications company, and multiple technology startups. Jason received a bachelor of arts degree and a master's degree in business administration from Rice University.
www.resurgensecurity.com This email address is being protected from spambots. You need JavaScript enabled to view it. | (713) 202-4462

Ben Lipson
General Manager, Door Dash
Ben Lipson is the General Manager in Houston for DoorDash, an on-demand delivery company with a focus on restaurant delivery that empowers local businesses by enabling them to reach more customers. As general manager, Ben is responsible for managing all aspects of DoorDash's operations and growth in Houston. At 13, Ben started Port Clyde Quencher, Inc., a microbrew root beer company based in mid-coast Maine with customers all over the East Coast.  The company ran profitably for 10 years and the Maryland Department of Business and Economic Development recognized Ben as the “2002 Maryland Youth Entrepreneur of the Year”.  After college, Ben worked for Macquarie Bank as a commodities trader for five years and graduated with high honors from the McCombs School of Business MBA program at the University of Texas.  After business school, Ben founded, operated and sold a daily fantasy sports business, Sports Tradex LLC., that delivered new ways for sports fans to engage with their favorite teams and players.  Ben joined the DoorDash team in Houston in December 2015.
www.doordash.com/This email address is being protected from spambots. You need JavaScript enabled to view it.| (832) 795-9893

Mallika Reuben         
Vice-President, Dependable Payment Processing, INC. 
This email address is being protected from spambots. You need JavaScript enabled to view it. | (832) 689 -8514

    
     


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Additional Links 

Ecolab, http://www.ecolab.com/

Greater Houston Restaurant Association PAC, http://ghra.com/government-affairs/ghrapac

TENUTA ROLETTOExclusive Wine Tasting,  http://www.tenutaroletto.it/    

Taste of the NFL, http://www.tasteofthenfl.com/

  


EVENTS SPONSORED BY

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Panel Sessions and Demo Sponsored By

   Coca-cola refreshmentsbenekeith

JFF-new-logo-blue-stacked-v2         Ecolab logo

Snacks & Drinks Sponsored by

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Pepsi logo 2014.svg     cclogo 0      15514CX

 

LUNCH Sponsored by

 
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WINE SPONSORED BY


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Social Hour Sponsored by
 

 SED stackedHIGH RES 


Supporting Sponsors 

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Questions? Contact Jennifer Milian-Rios by This email address is being protected from spambots. You need JavaScript enabled to view it. or phone at 713.802.1200

Proceeds benefit the GHRA Scholarship Fund, the Texas Restaurant Association Education Foundation, the GHRA, and other deserving local culinary institutions and charities.